Privacy Policy

We value your privacy very highly. Please read this Privacy Policy carefully before using this website operated by Crisis Center of Comal County, a nonprofit formed in Texas, United States, as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to, visitors, users, and others who wish to access or use the website.

By accessing or using the website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the website.

Server Records

The web server collects anonymous information about each visitor’s access to the website. Information such as pages requested, date and time of request, and Internet network addresses is recorded for security and statistical tracking. These records do not contain email addresses, names, passwords, or any other personally identifiable information. We may use the information that you provide us for the following:

• Performing services

• Providing customer service

• Resolving disputes

• Verifying customer information

• Analytics

Cookies

The Crisis Center of Comal County website does not make use of “cookies.”

“Cookies” are small files or records that a web server can place on your computer to keep track of information specific to your computer. These records can be records of the last visit to a website, preferences for that website, and virtually any other kind of information that the web server already has.

A knowledgeable computer user can access these records on your computer to determine what sites had been visited, which is why we do not implement them.

Cached Pages

Web browsers store copies of recently visited websites in order to display those pages more quickly on subsequent visits. These copies are stored in a cache. Files in a cache eventually expire or are replaced periodically by the web browser software. As with cookies, a knowledgeable computer user can access the cache to determine what web pages have been visited.

As an internet user, should you desire added precaution, you are encouraged to clear temporary cache files from your computer. See your web browser software’s documentation or help file for information on how to do this.

Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. To opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

E-mail

Although the Crisis Center of Comal County makes every effort to secure any communications that it may receive, the Internet, as a public medium, is open to abuse. Email can be intercepted and tracked.

Be Safe

If you are afraid your internet and/or computer usage might be monitored, please use a safer computer, call the Crisis Center at 830-620-4537, and/or call the National Domestic Violence Hotline at 1−800−799−SAFE (7233) or TTY 1−800−787−3224 Technology is a powerful tool for helping you stay safe. Still, you need to know how an abusive person can also use it. If you have a cell phone, ask your company how to ensure you are not being monitored. Use a computer that the person you are afraid of does not have any access to.

Disclaimer

Although the Crisis Center of Comal County has made every effort to assure your privacy and confidentiality, it cannot be responsible for electronic communications and the transfer of information on the public Internet. Ultimately, it is your responsibility to be aware of how you use the Internet.

Changes

We reserve the right to amend this policy at any time without giving users prior notice.

Questions

If you have any questions about this Privacy Policy, please contact us at crisiscenter@crisiscenternb.org.